Postage and Payment Policy

Thumpas Pet Supplies provides low cost postage at a flat rate of $9.95 regardless of which state you live. For all orders over $100.00 postage is free.

We use Australia Post for all our delivery needs. Delivery times may vary depending on your location so please allow 2 to 4 weeks for delivery. Where possible we will provide tracking details for your parcels. If you have an concerns about the delivery time for you parcel please contact us at or use the contact form on our site.

We may deliver to international addresses however this can’t be done through the website. Please contact us via email prior to ordering if your delivery address is overseas and we can let you know if we can deliver to your country and provide a quote to do so.

The Payment options we accept include direct deposit to our bank account, AfterPay and PayPal. The details for making payment are available at checkout. If you are paying by credit card, this can be done through PayPal without being a PayPal account holder.

If you have any questions about payments please email us at